Welcome to Amooli. By accessing or using our website and purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website.

1. About Amooli

Amooli is an online store offering a range of traditional Pahadi food products, spices, grains, pickles, ghee, and natural personal care products.

All products displayed on our website are subject to availability.

2. Use of Our Website

By using our website, you agree to:

  • Provide accurate and complete information when placing an order.
  • Use the website only for lawful purposes.
  • Not attempt to interfere with or damage the website or its services.
  • Not use our website to engage in fraudulent or unauthorized activities.
  • Keep your account and login information secure, where applicable.

3. Product Information

We make reasonable efforts to ensure that product names, descriptions, images, ingredients, weights, prices, and other information displayed on the website are accurate.

However:

  • Product colors and appearance may vary slightly from images due to photography and screen settings.
  • Natural products may vary in color, texture, aroma, and appearance from batch to batch.
  • Product availability may change without prior notice.
  • The final product packaging may differ slightly from website images.

Customers should always check the product packaging for the latest ingredient, nutritional, storage, and usage information.

4. Food & Personal Care Products

Our food and personal care products are intended for their stated purposes.

Information provided on our website about ingredients, traditional uses, or product characteristics is for general information only and should not be considered medical advice.

Customers with allergies, dietary restrictions, pregnancy-related concerns, or other specific requirements should carefully review the product ingredients and consult an appropriate professional where necessary.

5. Prices

All product prices displayed on the website are in Indian Rupees (₹) unless stated otherwise.

Prices may be changed at any time without prior notice.

Applicable shipping charges, taxes, or other charges, if any, will be displayed during checkout.

6. Orders

When you place an order through our website, you are making a request to purchase the selected products.

After placing an order, you may receive an order confirmation through the contact information provided by you.

Amooli reserves the right to cancel or refuse an order in situations including:

  • Product unavailability
  • Incorrect pricing or product information
  • Payment-related issues
  • Suspected fraudulent activity
  • Incorrect or incomplete customer information
  • Other circumstances beyond our reasonable control

If we cancel an order for which payment has already been received, an applicable refund will be processed.

7. Payment

Payments may be processed through third-party payment gateways.

By making a payment, you confirm that you are authorized to use the selected payment method.

Amooli does not intentionally store complete credit or debit card details on its servers.

8. Shipping & Delivery

We aim to process and dispatch orders within the timelines mentioned in our Shipping & Delivery Policy.

Estimated delivery times may vary depending on:

  • Customer location
  • Courier availability
  • Weather conditions
  • Public holidays
  • Operational or logistical delays
  • Other circumstances beyond our control

Amooli is not responsible for delays caused by courier partners or events beyond our reasonable control.

9. Returns, Replacements & Refunds

Returns, replacements, cancellations, and refunds are governed by our Return & Refund Policy.